Effective Date: 1st May, 2025

Business Name: Sage Owl Consulting Pty Ltd

Trading As: The Career Finder

ABN: 58 657 847 240

Website: www.thecareerfinder.com.au

Jurisdiction: New South Wales, Australia

1. Acceptance of Terms

By accessing this website or engaging The Career Finder’s services, you agree to these Terms and Conditions. If you’re accessing the site from outside Australia, you’re responsible for ensuring local legal compliance.

2. Services

The Career Finder provides professional coaching services — primarily one-on-one sessions — designed to support career growth, clarity, and job-search confidence. Services may be delivered online or in person where available. From time to time, group programs and digital products may also be offered.

Coaching is not therapy, counselling, legal, or financial advice.

3. Bookings & Payment

All sessions must be paid in advance unless otherwise arranged.Payments are processed via PayPal or another secure method at checkout.Prices are listed in Australian Dollars (AUD). If payment plans are available, they will be clearly outlined at the time of purchase.

4. Cancellations, Rescheduling & Refunds

We understand that plans change. If you can’t make your session for any reason, you're welcome to:

• * Reschedule your session at a later date; or

• * Request a credit toward a future session or service.

There’s no cancellation fee, and credits never expire. Refunds are generally not offered once a session has been booked, but we operate in good faith and in accordance with Australian Consumer Law. If something isn’t right, please get in touch — we’re here to make it right.

5. Client Responsibility

You understand that coaching is a collaborative process and that results depend on your participation and willingness to implement ideas and strategies.

To get the most out of your Career Check-In, we ask that you complete any pre-work or questionnaires provided ahead of time. These help us tailor the session to your unique needs and goals.

The Career Finder provides guidance, support, and tools — but your growth ultimately depends on your participation and follow-through.

6. Confidentiality & Privacy

All personal and career-related information shared in coaching sessions or submitted via forms will be kept strictly confidential.

We may collect basic details such as your name, email, phone number, and career history for service delivery purposes. This data is securely stored and never sold or shared without your consent (except when legally required).

7. Intellectual Property

All materials provided by The Career Finder — including workbooks, session guides, downloads, or audio — remain the intellectual property of Sage Owl Consulting Pty Ltd. These materials are for personal use only and may not be shared, republished, or reused without written permission.

8. Disclaimer

Coaching is intended to support your personal and professional growth but is not a replacement for therapy, psychological treatment, legal advice, or financial planning.

By using our services, you acknowledge that:

You are responsible for your own decisions and actions. No guarantees are made regarding specific outcomes or results.

If we believe that coaching is not the right fit for your current needs, we may suggest alternative support options.

9. Limitation of Liability

To the extent permitted by law, The Career Finder and its representatives are not liable for any direct, indirect, or consequential loss, injury, or damages resulting from the use of services or materials provided.

10. Indemnity

You agree to take full responsibility for your participation in coaching sessions and to hold The Career Finder and its representatives harmless from any claims, losses, or damages resulting from the application of any strategies, suggestions, or resources provided.

This clause is not intended to limit your consumer rights under Australian law, but rather to ensure mutual understanding and accountability in the coaching process.

11. Testimonials and Feedback

From time to time, we may ask for your permission to use your testimonial, comments, or general feedback for marketing purposes — such as on our website or social media. This will only ever be used with your consent.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled under the jurisdiction of NSW courts.

13. Satisfaction Guarantee – Career Check-In Sessions

We want you to walk away from your Career Check-In Session feeling seen, supported, and clear on your next steps.

If, after attending the full session, you feel it genuinely didn’t deliver insight, clarity, or value, please email us within 48 hours. We’ll offer you a complimentary follow-up session— no awkward questions, no judgment.

This guarantee applies to Career Check-In Sessions and assumes you came open and ready to engage in the process.